CIPD Diploma (Human Resource Practice Course ) Essay

CIPD Diploma (Human Resource Practice Course ) - Essay Example Coaching the line managers is therefore crucial especially when it comes to performance management. Line managers also need the help of HR professionals in dealing with disagreements since the HR are skilled in problem-solving and well versed with organization policies and procedures. Senior managers on the other hand, need HR to be business partners. This requires HR to develop deep understanding of the business and its context. They also need the HR to challenge them where possible so that they can know where they are going wrong when making decisions. The HR/L &D needs to prioritize the needs of service users effectively. When faced with conflicting needs from the different service users, HR needs to know how to handle the situation by applying their knowledge and competencies. The CIPD profession Map is crucial in acquiring such competencies. For example, a senior manager may want a manpower report for last year to present in a meeting in the afternoon, and at the same time an employee has come to complain about harassment by her boss while a line manager has come to complain about performance of a certain employee. How does the HR prioritize such needs? In this case, first HR should look at the urgency and importance of the need. While harassment and employee performance are as important as the manpower report, the HR should prepare the report first due to its urgency. Furthermore, the other two needs can follow laid down rules and procedures. HR should then start investigations on the harassment issue and arrange for a discipl inary committee meeting at a later date where witnesses can produce evidence. While this is ongoing, HR can convene a meeting between line manager and underperforming employee to establish the source of the problem and offer solutions. This will ensure all the needs of the service users are met in a timely manner without favoring one user over the others. Make all users feel they are equally important and that